Refund policy

Returns Policy

We want you to be completely satisfied with your purchase. If you're not, we’re here to help.

To request a return please contact us at Returns@rockhopper.store

Return Window
You may return eligible items within 30 days of receiving your order.

Return Shipping
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method, as we cannot guarantee receipt of returned items without tracking.

Restocking Fees
We do not charge any restocking fees.

Final Sale Items
Items marked as final sale are not eligible for return or exchange.

Return Eligibility
To be eligible for a return, items must be:

• Unworn and unused

• In their original condition

• Returned with any original tags or packaging (if applicable)

Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be issued to your original payment method.

If you have any questions about your return, please contact us